SIGNPOSTING IF YOU NEED HELP AND SUPPORT

SAMARITANS

Samaritans are available for anyone struggling to cope and provide a safe place to talk 24 hours a day. 
Phone: 116 123 
Website- https://www.samaritans.org/
Email: jo@samaritans.org

SHOUT

Shout is a 24/7 text service, free on all major mobile networks, for anyone struggling to cope and in need of immediate help. 
Text SHOUT to 85258 
Website- https://giveusashout.org/

FRANK

FRANK offers free practical drug advice for adults and children  
24/7 Helpline- 0300 123 6600 
For people with hearing impairments, you can Textphone FRANK on 0300 123 1099. 
Text- 82111 
Website- https://www.talktofrank.com/

STOKE-ON-TRENT FOODBANK

Stoke-on-Trent foodbanks provide three days’ nutritionally balanced emergency food and support to local people who are referred to us in crisis. They are part of a nationwide network of food banks, supported by The Trussell Trust, working to combat poverty and hunger across the UK. 

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To get help in a food crisis due to emergency financial hardship 

Local Foodbank Helpline- 01782 317942 Monday – Friday 9 am – 2 pm or contact  

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Email- info@stokeontrent.foodbank.org.uk 

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Website- https://stokeontrent.foodbank.org.uk/ 

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Help with Hardship helpline- 0808 208 2138 

SHELTER

Shelter helps people with housing needs by providing advice and practical assistance 

 Help Line- 0808 800 4444 

You can talk to an expert housing adviser if you're in urgent need of housing advice. 

You should use this line if: ​​​​​​​

• You have nowhere to sleep, or might be homeless soon 

• You have somewhere to sleep, but nowhere to call home 

• You are/could be at risk of harm 

Website- https://www.shelter.org.uk/

STOKE-ON-TRENT CITY COUNCIL

Homeless Tonight- If you have nowhere to stay tonight, we will advise you on the best course of action to take.  

Please call 01782 233696 (Outside of Office Hours- 01782 234234) 

 Rough Sleepers Team- Free Phone 0800 970 2304 

 Adult Social Care- 0800 561 0015 

STAFFORDSHIRE MENTAL HEALTH HELPLINE

The Staffordshire Mental Health Helpline is for you if you are feeling concerned, worried, stressed, or low, or if you are worried about someone you know. You may be going through a difficult time and feel that you have no one to talk to. 
Call FREE 24/7 from landlines and mobile networks on 0808 800 2234 
Text: 07860 022821 (FREE) 
Email: Staffordshire.helpline@brighter-futures.org.uk

AFFORDABLE FOOD STOKE

Affordable Food Stoke sells food that is close to or is past its sell-by date to provide everyone with perfectly edible food, at massively reduced prices.  
Visit the Store: 
77-81 Meaford Drive, Blurton, Stoke-on-Trent, ST3 2BB
Email: 
affordablefoodstoke@outlook.com 
Website: 
http://www.affordablefoodstoke.co.uk/

ALICE CHARITY

Alice Charity is on a mission to make sure the most vulnerable families across Stoke and Newcastle have access to unconditional love and support.  

 Alice Charity provides different kinds of support, including Family Support and Emergency Food Supplies. Full list of services here: https://alicecharity.com/services/ 

 Call: Mon-Fri 9am-4pm- 01782 627 017 

Email- info@alicecharity.com 

Find us- The Assembly Rooms, 4 Merial Street, Newcastle, ST5 2AD 

CITIZENS ADVICE STAFFORDSHIRE NORTH AND STOKE-ON-TRENT

If you need advice on any issue that is causing you a problem CAB specialise in problems with social security benefits, personal debt, or housing, employment disputes and immigration issues. They also offer specialist help to the victims of crime. 

Address: Citizens Advice Staffordshire North and Stoke 

Advice House, Cheapside, Hanley 

Stoke-on-Trent 

Staffordshire ST1 1HL 

 Advice Line: 0808 278 78 76 

 Reception: 01782 201234 ​​​​​​​

Website- http://www.snscab.org.uk/